Terms & Conditions
Welcome to Street Delights. These Terms & Conditions apply to the use of our website, online ordering services, customer accounts, promotions, rewards and related services.
By using this website or placing an order with Street Delights, you agree to these Terms & Conditions.
About Street Delights
Street Delights is a restaurant located at:
Street Delights
Fire Station Road, Muwaileh, Sharjah, UAE
For enquiries, you may contact us on 06 702 0457 or email Connect@StreetDelights.ae.
Website Use
You may use our website for personal, lawful purposes only.
You must not misuse the website, attempt to interfere with its operation, access restricted areas without permission, or use the website in a way that may cause damage or disruption.
We may update, modify, suspend or remove parts of the website at any time where necessary.
Online Orders
Orders placed through our website are subject to acceptance by Street Delights.
After placing an order, you may receive an order confirmation. This confirms that we have received your order but does not prevent us from contacting you if an item becomes unavailable, there is an operational issue, or we are unable to fulfil the order.
We reserve the right to decline or cancel an order where necessary.
Product Information
We make reasonable efforts to ensure that menu descriptions, prices and product information displayed on the website are accurate.
Food appearance may vary slightly from photographs shown on the website because our products are freshly prepared.
Menu items, ingredients, prices and availability may change without prior notice.
Prices and VAT
All prices displayed on the website are in United Arab Emirates Dirhams (AED).
Applicable VAT is included or calculated in accordance with UAE requirements and will be shown during checkout where applicable.
Delivery charges, discounts and promotional adjustments will be displayed before the order is confirmed.
Payment
Available payment methods will be shown during checkout.
Where Cash on Delivery is available, payment must be made when the order is delivered.
If online payment options are introduced or used, payments may be processed through third-party payment providers and may also be subject to their terms and conditions.
Delivery
Delivery is available only within our designated Sharjah delivery zone.
The minimum order for delivery is AED 30.
For eligible delivery orders from AED 30 to AED 99.99, a delivery fee of AED 10 applies.
Orders of AED 100 or more qualify for free delivery within our designated delivery zone.
Full details are available in our Delivery & Pickup Policy.
Pickup / Collection
Customers may place eligible orders for FREE Pickup from Street Delights.
Customers are responsible for collecting their order from the restaurant within a reasonable time after it is ready.
Order Accuracy
Customers are responsible for checking their order details before confirming the purchase.
This includes:
- selected items
- quantities
- delivery or pickup method
- delivery address
- telephone number
- email address
- promotional codes
Please contact us immediately if you notice an error after placing your order.
Cancellations and Refunds
Orders may be cancelled before food preparation has started.
Once preparation has begun, cancellation may no longer be possible because our food is freshly prepared and perishable.
Refunds, replacements and other resolutions are handled in accordance with our Cancellation & Refund Policy.
Customer Accounts
Customers may create an account on the Street Delights website.
You are responsible for keeping your login details secure and for maintaining accurate account information.
You should notify us if you believe your account has been accessed without your permission.
We may suspend or restrict an account where there is suspected misuse, fraudulent activity or a breach of these Terms & Conditions.
Street Rewards
Eligible customers may earn Street Points through the Street Rewards program.
Current rewards may include:
- 50 Street Points when registering an eligible account.
- 200 Street Points when adding an eligible birthday date.
- 1 Street Point for every AED 1 spent on eligible online purchases.
Street Points may be redeemed for discounts on eligible future orders, subject to the rules displayed on the website.
Street Delights may update the rewards structure, earning rules, redemption values or eligibility requirements from time to time.
Street Points have no cash value and cannot normally be exchanged for cash.
Promotions and Discount Codes
Promotions, discount codes and special offers are subject to their individual terms and availability.
Unless otherwise stated:
- discounts cannot be exchanged for cash
- promotional codes must be entered before completing checkout
- one promotion may not be combined with another
- promotions may have expiry dates or usage limits
- Street Delights may withdraw or amend an offer where necessary
Welcome Discount
Eligible new customers may receive a welcome discount for their first online order.
The welcome code is customer-specific, may be used once, is valid for the stated period and cannot be combined with another coupon unless otherwise stated.
Gift Vouchers
Street Delights gift vouchers may be offered from time to time.
When available, gift vouchers will be subject to separate voucher terms covering matters such as validity, redemption, restrictions and promotional offers.
Allergies and Dietary Requirements
Customers with food allergies, intolerances or specific dietary requirements should contact Street Delights before ordering.
Although reasonable care is taken during food preparation, our kitchen handles multiple ingredients and we cannot guarantee the complete absence of allergens or cross-contact.
Availability
All products are subject to availability.
If an ordered item becomes unavailable, we may contact you to offer a suitable alternative, modification, refund or other appropriate resolution.
Website Images and Content
All website content, including photographs, graphics, logos, text and branding, belongs to Street Delights or is used with appropriate permission.
Content may not be copied, reproduced or used commercially without permission.
Third-Party Services
Street Delights may be available through third-party ordering and delivery platforms including Talabat, Noon and Keeta.
Orders placed through these platforms are subject to the platform’s own prices, delivery fees, service areas, promotions, payment methods, cancellation rules and terms and conditions. These may differ from orders placed directly through StreetDelights.ae.
Any issue relating specifically to a third-party platform’s payment, delivery fee, promotion or account may need to be handled through that platform.
Our website may use third-party services for functions such as payments, maps, email communications, analytics or other website features.
Street Delights is not responsible for third-party websites or services outside our control.
Limitation of Responsibility
We aim to provide accurate information and reliable service, but temporary website errors, service interruptions, delivery delays or technical issues may occasionally occur.
Nothing in these Terms & Conditions excludes any rights or protections that cannot legally be excluded.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
Changes to These Terms
Street Delights may update these Terms & Conditions from time to time.
The latest version published on this website will apply from the date it is posted.
Contact Us
For questions about these Terms & Conditions:
Street Delights
Fire Station Road, Muwaileh, Sharjah, UAE
Phone / WhatsApp: 06 702 0457
Email: Connect@StreetDelights.ae
